Returns

 

Return Eligibility

  • Items can be returned within 15 days of receiving them.
  • Returned items must meet the following conditions:
    • Unused and in original condition.
    • Include all original packaging.

Final Sale & Non-Returnable Items

  • Frames with Lenses: All frames purchased with lenses are Final Sale and cannot be returned or exchanged under any circumstances.
  • Final Sale Items: Any frames marked as Final Sale are not eligible for returns or exchanges.

    Please double-check product details before making a purchase. If you have any questions, contact our support team before placing your order.

How to Initiate a Return

  • Email orders@kidsglassesonline.com with your order details and the reason for the return.
  • Once approved, you will receive a prepaid shipping label for your return.

Important Notes

  • Returns received after the 15-day window will not be accepted.
  • Customers are responsible for ensuring the item is securely packaged for return.