Returns
Return Eligibility
- Items can be returned within 15 days of receiving them.
- Returned items must meet the following conditions:
- Unused and in original condition.
- Include all original packaging.
Non-Returnable Items
- Frames with lenses are final sale and cannot be returned under any circumstances.
How to Initiate a Return
- Email orders@kidsglassesonline.com with your order details and the reason for the return.
- Once approved, you will receive a prepaid shipping label for your return.
Important Notes
- Returns received after the 15-day window will not be accepted.
- Customers are responsible for ensuring the item is securely packaged for return.